Shipping policy

Shipping Policy

VYRL Shipping Policy

We want your VYRL order to reach you safely and as quickly as possible.

Order Processing

Orders are processed as quickly as possible after they are received.

Available shipping methods, shipping charges, and estimated delivery times are displayed during checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Tracking

When tracking information is available, it will be provided after your order ships.

Please allow time for carrier tracking systems to update after shipment.

Shipping Address

Orders are shipped to the address entered during checkout.

Please review your shipping information carefully before completing your order.

If you notice an address error after placing an order, contact us immediately through:

VYRL.com/pages/contact

We will do our best to help, but once an order has entered fulfillment or has shipped, we may not be able to change or redirect it.

Carrier Delays

Delivery may occasionally be affected by weather, holidays, carrier delays, service interruptions, or other circumstances outside our control.

VYRL Coffee Roasters is not responsible for carrier transit delays once an order has been transferred to the shipping carrier, but we will help customers review tracking and available carrier options when appropriate.

Lost or Missing Packages

If your package appears lost or significantly delayed, please contact us through:

VYRL.com/pages/contact

Include your order number and any relevant tracking information.

Packages shown as delivered by the carrier may require a carrier investigation before a replacement or refund can be considered.

Damaged Orders

If an order arrives damaged, please contact us within 7 days of delivery through:

VYRL.com/pages/contact

Include your order number and details about the damage. Photos of the damaged product and shipping package may be requested so we can resolve the issue.

Shipping Availability

Available shipping destinations, carriers, services, rates, and promotions may change from time to time.

The shipping options displayed during checkout will reflect the options currently available for your order.

Questions

For shipping questions, please contact us at:

VYRL.com/pages/contact